rehrar: do you know what's up with this?

sgp_: he signed into gitlab with github

moneromooo either needs to manually increase his project limit, or he needs to sign up with email

yes it's the worst

Got it

Anyone from cakewallet here?

vikrants

debruyne: urgent?

I sent vik a message, should be here shortly

what up

👀

hi

No, not urgent

I'll leave you two to it

I was wondering if Cake actively manages r/cakewallet?

They do

Because there are a lot of support requests that go unanswered

I can answer that one

yes.. been on it all day :(

why

dEBRUYNE, do you run the monero twitter account?

<vikrants> why <= As I said, I see a lot of threads that have unanswered support questions

No

we are getting to them

why are people coming too r/Monero to ask?

are you offering help? :)

youshouldpayhim

sorry, that was a weird cough

of course

we never take anything for free

we only give stuff for free

you stole my heart :c

The more you give the more you receive

vikrants: I guess because r/Monero is the largest Monero sub

yes?

So some of them go there first

right

<vikrants> are you offering help? :) <= I don't know enough about Cake to help out, frankly

ok.. so.. I'm not sure what you are asking

or addressing

I guess I need to bring on another support person. Days like today, when the most exciting build was build out and it failed miserably with the white screen.. we have been behind

Been trying to get people on tesflight right away so the don't have to wait for Apple to approve the fixed update

its been the most depressing day actually

I was so excited about this new design and release

our 3 support people have been working 24 hours since last night.. And I was on reddit today answering as much as I could

vikrants: Was merely wondering if someone was actively answering support requests in r/cakewallet, as I saw quite a few threads gone unanswered

but not on r/cakewallet.. people were doing the chat thing on reddit

btw.. which is pretty neat

Perhaps I erroneously got the impression that it was not 'maintained'

I guess most of those people will also contact Cake through other means

right.. we are also answer email, telegram, twitter, the chatbot on our website

we are also ON I mean

and answer all those other channels

we are open to any extra hands

no volunteers I see

crickets :)

KnifeofPi is not able to chat here, but he wants to come on

why can't he?

dEBRUYNE, needs to give him voide

He should be able to now

hello

do you guys want to see what we deal with in Support? (its kind of funny). We did post that one crazy guy's threat

but here is another:

oh Knife is on.

jeez.

in any case, there's been a huge wave of scammers lately, that I've been having to deal with

Btw.. I blew off my responsibilities today in my steel world which right now is restarting the steel plant in LaPlace Louisiana to get people on testflight (I'm living two different lives and I think I'm going crazy)

Knife.. do you want to talk about r/cakewallet and how we support it

lol

I can't even tell how much xmr he's trying to extort you for

5 XMR

as a fella entrepreneur

:D

he gets me

"entrepreneur", of course

F

what did seth ever do to you debruyne :c

He couldn't talk lol

Trying the 'did you try turning it off and on again' thing

is he signed in?

We do get a lot of "I want to close my account in Cake"

One guy today started giving his DL number and credit card info in our telegram group chat

Do we have +r on this channel?

Test

Hey I’m back!

Thanks dEBRUYNE

No +r as far as I can see

My ban has been lifted 😅

+cmt

hello

somebody got ripped off by the Monero Classic twitter or so they claim. And they reached out to us for help. Not sure what we can do

I doubt there's much, unfortunately

and it was likely an impersonator as well. Those are rampant

is cake trying to be on fdroid?

its on the list.. we just have too much to do