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heatsinkid
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heatsinkid
thats kewl # kinghat
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kinghat
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nioc
digital currency = gift cards
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nioc
hmmm
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heatsinkid
nioc, bitcoin is gift cards
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supersshm
REGISTER superSSHM9394 supersshm⊙ln
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selsta
rip
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xmrmatterbridge
<xmr-romine> .time
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sgp_
Monero doesn't really have a Discord community. That's fine, but many people use Discord. Should we create a Discord (or use an existing server) and have relays to Telegram at least?
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Osiris1
alot of people use Discord and Telegram...
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Osiris1
we need an oficial channel
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xmrmatterbridge
<cankerwort> I'd be surprised if there wasn't already an unofficial Monero discord
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sgp_
there are some non-official efforts
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rehrar
There is a discord channel.
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sgp_
but they haven't gotten much love recently
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rehrar
But no love, it's true.
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Monisgr
hi all. My name is Monis and we are looking to do an event in Greece with Monero. I am reaching out on behalf of the Greek Cryptocurrency community. We have bi monthly meetups which we record on zoom and upload on Youtube .
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Monisgr
We have all the proof of work from our previous meetups on youtube. What is the right way to go here ? to raise a CCS proposal ?
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needmonero90
What kind of event is this? Just a normal meetup?
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sgp_
Monisgr: hello
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sgp_
needmonero90: there's some additional context in #monero-konferenco if you're there
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Monisgr
hi there. It is a meet up where we live stream from 2 locations.. Athens and Thessaloniki.. and our speakers (people from your community) join us through zoom
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Monisgr
we build an agenda of educational talks.... design the banners.. set up the meetup.com links
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Monisgr
on the meet up day.. we record the talks .. and upload it on youtube
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Monisgr
the video stays there forever and it becomes both Monero's and the Greek community's legacy
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Monisgr
We have done similar stuff with Zcash, Komodo, Cardano etc... ( I can share the videos from youtube) its time for a Monero meetup
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Monisgr
Actually... it was always time for a monero meet up.. but... we had no idea where to look. We tried Telegram.. discord... we did not know about the IRC room here
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sgp_
Monisgr: can you link the other videos please?
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Monisgr
Sure. Do you want me to post those in here ? or PM ?
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needmonero90
Here.
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Monisgr
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monerobux
[ Greek Cryptocurrency Community meetup 18/05/2019 with The Electric Coin Co. (ex Zcash) - YouTube ] - www.youtube.com
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needmonero90
There aren't many closed doors in this ecosystem lol
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Monisgr
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monerobux
[ Greek Cryptocurrency Community meetup 16/02/2019 with Komodo - YouTube ] - www.youtube.com
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Monisgr
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monerobux
[ Greek Cryptocurrency Community meetup 23/11/2019 with Cardano - YouTube ] - www.youtube.com
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Monisgr
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monerobux
[ Greek Cryptocurrency Community meetup 21/09/2019 with Syscoin Platform - YouTube ] - www.youtube.com
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Monisgr
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Monisgr
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xmrmatterbridge
<cankerwort> All of the CCS proposals in Funding Required appear to be fully funded and there are quite a few floating around in Ideas
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Monisgr
So , what we require is cover some small expenses for our meetup (close to 300 EUR) that will cover renting space in Athens, zoom subscription, banner designer fee , equipment like Microphones and Tv screens etc AND we want you to present Monero to the Greek community. We would like someone to join us and present Monero to us
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sgp_
thanks Monisgr
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Monisgr
My pleasure guys.
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Monisgr
So.. is the CCS proposal the way to go ?
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Monisgr
Will it look off topic if we raise a CCS ?
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needmonero90
CCS is one possibility, you could also seek a corporate sponsor at that funding level.
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Monisgr
We would prefer a community sponsor
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needmonero90
There are a few Monero companies who would probably be interested in covering costs for a plug
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Monisgr
we dont want to advertise anything else but Monero
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needmonero90
Hm
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Monisgr
it needs to be a Monero meet up and nothing else
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Monisgr
and we are not making a cent out of this
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Monisgr
everything will go to the expenses of the meet up
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xmrmatterbridge
<cankerwort> There are a few highly respected monero companies though as needmoney said
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xmrmatterbridge
<cankerwort> Might be worth hitting them up before writing up a ccs
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Monisgr
hmmm we dont want to be funded by companies :(
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Monisgr
we were always funded by communities
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sgp_
Monisgr: one of your past events was sponsored by the Electric Coin Company :p
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Monisgr
we want to keep it as less commercial as possible
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sgp_
I get what you mean though
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Monisgr
It was... but.. El Coin Company = zcash :)
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Monisgr
we wanted a zcash meet up.. they said... this is the brand.. we said fine
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Monisgr
but the Zcash foundation sponsored it
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sgp_
lol weird
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Monisgr
oh well.. :)
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Monisgr
so.... do you think we have chances if we fire up a CCS ?
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sgp_
I think you should have trouble getting speakers. Looks like you have a decent-sized following
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Monisgr
what about funding ?
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Monisgr
we are after 4 XMR.
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xmrmatterbridge
<cankerwort> Go for it. Much less worthy ideas get proposed all the time.
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Monisgr
Thanks man
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sgp_
I think the cost is certainly reasonable, but I also recommend following needmoney90's advice of asking for a sponsor. This is something Cake would probably be happy to do, and they aren't going to take over your entire meeting
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Monisgr
we have never done anything like that but... I guess I will raise it with the rest of the admins
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sgp_
I can check if Mastering Monero can sponsor it with essentially 0 strings attached
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Monisgr
ok.
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needmonero90
That would be a neat sponsor
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needmonero90
I was thinking cake or xmr.to, didn't even think of MM
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hyc
300euro is no big deal, I could do that if no one else steps up. but again, since my company Symas donates my time to the Monero project, we would expect some credit / Symas logos being visible.
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Monisgr
Thanks hyc
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sgp_
Monero: The Corporate Coin ^TM
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sgp_
(kidding)
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Monisgr
:)
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hyc
don't forget the Monero Enterprise Alliance!!
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Monisgr
can someone elaborate a bit more on Mastering Monero ?
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Monisgr
Justin ?
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sgp_
Monisgr: it's a free resource on Monero available here:
masteringmonero.com
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sgp_
You can buy print editions but the content is the same as online
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xmrmatterbridge
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Monisgr
do you think they would be eager to sponsor our meet up and educate us as well ?
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Monisgr
(Thanks , I was just making sure you are referring to the book)
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sgp_
I'm on the board of the company that publishes it, so I passed the message along
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Monisgr
Thanks Justin
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sgp_
yeah np
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sgp_
I think for the reasonable request you will have a few options
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Monisgr
awesome
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sgp_
The community here generally vouches for symas, cake, and xmr.to as well
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Monisgr
I love the mastering monero idea
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xmrmatterbridge
<cankerwort> Maybe tell everyone to read it before the meetup and make it a book club?
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Monisgr
that d be nice :)
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hyc
Ooo nice idea
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sgp_
There's a meetup in Atlanta that does that
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xmrmatterbridge
<cankerwort> Maybe a paperback copy as a prize for something
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xmrmatterbridge
<cankerwort> A raffle to fund your future meetups
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needmonero90
The CCS doesn't feel like the right place for this kind of thing, but corporate sponsors for educational content does imo
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needmonero90
Mastering Monero would be even better, since it's more community than company
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Monisgr
Thing is... there are a lot of communities... with the same need to do a Monero meet up like we do
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sgp_
CCS could work but I think there are more active sponsorships going around now
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Monisgr
exaclty needmoney90[m]
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Monisgr
We want to have the event in May by the way
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Monisgr
2nd of May
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Monisgr
Thanks guys. I got all I need here. I will follow up on this. Appreciate it .
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rehrar
sgp_ ooooh sponsorships
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ErCiccione[m]
Why pushing for contacting a sponsor? i think the CCS is the perfect place for requests like monisgr's. No commercial entities involved, simply a community sponsoring community stuff
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midipoet
ErCiccione[m]: glad someone said it
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sgp_
in an ideal world maybe, but we need a strong ecosystem of people willing to sponsor things too
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ErCiccione[m]
I really don't think would be a big deal for the community to contribute funding a proposal in those terms. It's a small amount and sounds like a perfect fit for the CCS. Sounds more weird to me to redirect them to sponsors
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midipoet
Sponsors can still donate through the CCS medium, as far as I understand it.
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midipoet
They could even signal they did so, if required
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sgp_
fwiw I would still also support a CCS for this, but I think asking to see if sponsors were contacted is an important question before moving the CCS
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sgp_
for example, my university had a huge grants program for student groups, and they asked the groups about possible alternative sources of funding in the first stages of the grant application
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midipoet
Right but the model is different. In your explanation it's a top-down funding model, asking groups if they have access/made attemps to any other other top-down sources. In this instance a bottom-up model (the CCS) is asking if a group has tried the alternate top-down approach first.
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ErCiccione[m]
I'm not sure i agree with that sgp_. Before contacting a sponsor, for such small amounts, i would prefer people to use the CCS. That would guarantee a cerain neutrality in the conversation. A sponsor might require that a certain subject is discussed, or in any case, can make requests, which is not the same for a community funded meetup.
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ErCiccione[m]
s/is not the same/it's not the case
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monerobux
ErCiccione[m] meant to say: I'm not sure i agree with that sgp_. Before contacting a sponsor, for such small amounts, i would prefer people to use the CCS. That would guarantee a cerain neutrality in the conversation. A sponsor might require that a certain subject is discussed, or in any case, can make requests, which it's not the case for a community funded meetup.
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sgp_
fwiw the case was extremely similar where student groups typically held meetings
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midipoet
But it's the source of funds that is different.
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midipoet
Which is what the whole ideology of the debate is about.
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sgp_
I don't see it as a major ideology debate, which is perhaps the main area we differ
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sgp_
I can see your perspective with ideology first
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midipoet
Like, if the student group was told not to fundraise by a charity student fundraising drive, and instead seek sponsorship from large (often corporate) entities, would that seem fair?
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sgp_
midipoet: I don't see it as anti-charity; the CCS isn't the only option
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sgp_
it's worth noting I'm generally in-between several people's ideas in how to view the CCS
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midipoet
Maybe charity was the wrong word to use. Campus fundraising drive is perhaps more adequate. Either way, it doesn't seem fair to restrict (or not advise) that option in this matter.
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sgp_
I want to shed light on something rehrar and I have been talking about for some time
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sgp_
We all know r/MoneroSupport exists and it has allowed many people to ask questions and have them answered by Monero fanatic volunteers (thank you)
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sgp_
BUT.... there's another opportunity to provide support
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sgp_
it turns out, there's a great open-source chat/ticket software:
chatwoot.com
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sgp_
we wanted to originally have a chat feature for the Malware Response Workgroup. This eventually turned into an idea to have a live chat support option on the getmonero.org website
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sarang
This seems riskier than something public and moderated
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sgp_
so it's not up yet, but expect some calls for volunteers soon for people to volunteer to answer questions there
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sgp_
sarang: risk of malicious contributors?
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sarang
Yeah
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sarang
With the public moderated forum, it's at least possible to see that and remove if needed
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sgp_
definitely an important concern, which is why we will need warnings for users not to submit info and the like
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sarang
With direct 1-on-1 support, you lose that, no?
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sarang
After all, what if someone says "oh, just run sudo rm etc."
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sgp_
there's still mod oversight I believe (it's meant for companies managing support accounts/employees)
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sarang
that's not giving out a password or key, but would ruin your day
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sgp_
we definitely will only allow "trusted" people on the platform
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sgp_
those vetting processes are up for discussion
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sgp_
sarang: can you outline your main concerns?
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sgp_
obvious ones are someone asking for private keys
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sarang
I don't have anything specific, just musing about the change from more public moderated platforms (where viewers can spot bad actors and flag or provide warnings) to more direct platforms (where there seems to be much less oversight)
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sarang
Most people presumably know not to reveal private data on a very public forum, but having a 1-on-1 support chat probably changes the mentality
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sgp_
ideally there would be a banner with something like "this is a public chat with volunteer support. Do not submit sensitive information"
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sgp_
even if it's not completely public they will get the idea
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sarang
hmm ok
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sgp_
this is all open for discussion, which is why I posted this here
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ErCiccione[m]
I share sarang's concerns and i don't think we have shortage of support platforms: multple subreddits, multiple chats relayed on multiple platforms (at least 3 relays but some chats are relayed to more platforms), telegram, stack exchange, even social media like twitter. I sometimes even help people by email. A ticket system would create more problems than solutions and it's not really needed IMHO.
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sarang
If it's deemed safe enough, it could be interesting to test it out and see how often it's used
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sgp_
What are we expecting people who need support to do now? Open an account on Reddit/StackExchange/etc and create a post
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sgp_
plus they need to find these support systems in the firstplace
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sgp_
With chatwoot, we can provide support through the website, @monero Twitter DMs, and more
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sgp_
we can eventually make bots that auto-reply to solve common issues
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ErCiccione[m]
There are already multiple chatrooms that don't require registration. You can join a frenode room literally with a click. I think a ticket system gives the wrong feeling and i don't like the idea of "trusted individuals" giving support.
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selsta
Are there even volunteers for this?
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sgp_
ErCiccione[m]: I personally find public chat rooms more intimidating than a 1 on 1
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nioc
FWIW I have learned alot by observing other people asking questions and the answers they are giving
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sgp_
plus it will also allow us to quantify what issues people are having
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ErCiccione[m]
sgp_: Maybe, but definitely safer. And if you say something wrong somebody can correct you
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sgp_
I want to make sure that the chat support system has similar oversight by knowledgeable people
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sgp_
I know it's not perfect, but I don't think a public chat is perfect either (people offline, randos giving advice in the interim, etc)
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ErCiccione[m]
So you also need to make sure these people stay knowledgeable and aware of updates. WHo is going to check that they are as informed as they were 6 motnhs ago? This is an open community aterall, people can leave or stop following everytime. What if people keep giving suggestions unaware that things changed?
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ErCiccione[m]
i don't know, i see a lot of issues and i really don't like the combo private chat + trusted members
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sgp_
I'm guilty of giving incorrect advice all the time
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sgp_
luckily companies have the same issues and have ways to try to handle them. this isn't only a Monero problem
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sgp_
I'm optimistic that some more formal process would help us put together better documentation for support, especially if we know what issues people keep having
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sgp_
I'm aware that may not happen
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sgp_
pointing people to uninformed support volunteers isn't a great outcome
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ErCiccione[m]
We are not a company, we cannot use the same processes they use to give support. And trying to mimic that in a complete different situation, like ours, can ave disastrous effects. I prefer 'support volunteers' in public, which if wrong can be corrected anytime and the community can learn from each other. Also, who would take such responsability? I mean, if you give a wrong advice and somebody get pissed, you
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ErCiccione[m]
definitely give the feeling of being some "official" support (especially if the system would work on getmonero, thing that i'm even strongly against) you can totally expect a law suit. And then i want to see to explain that you are just a volunteer giving support... on a ticket system.. on the "offiial"
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ErCiccione[m]
"official website"
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ErCiccione[m]
As i said, i see so many drawbacks that i really think would be a bad idea. That's my opinion
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sgp_
I'm not at all concerned about threats of lawsuits
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midipoet
Well, there would be some question of liability if someone was pointed to the official support ticketing system, on the official website, but then got the wrong help.
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midipoet
We are only a step away from having an official support manual being written for the volunteers then as well.
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midipoet
However, I suppose Reddit/Stack exchange may be viewed similarly.
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sgp_
I hear your legal concerns, but I respectfully don't believe they are significant. Monero's optics of a decentralized community are stronger than anything else I've seen, except maybe Bitcoin
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sgp_
The only concern I could see is if there was gross negligence and the service effectively was there to just steal seeds
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sgp_
But even that is very different than a single user being a bad actor
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sgp_
We can create a terms of service and privacy policy if people are paranoid